You’ve been through a LOT!
What else could possibly happen? It’s a bit scary to ask!
You’ve navigated numerous unprecedented Market Conditions & Problems at once!
From unrelenting payor challenges, cyber/ransom attacks, insane price hikes, unpredictable supply chains, and staffing shortages. To the ugly effects of a Global Pandemic that seemed would never go away – leaving a “new normal” in its wake.
Uncertainty Likely Seems To Be The Only Certainty!
Not all of today’s unique challenges are avoidable of course, nor are they all vendor related, but consistent problems stemming from lackluster performance are substantial and certainly are avoidable.
Their Avoidable Errors = Your Problems to Deal With!
– Problems creating risks…Risks requiring intervention…Time-consuming intervention…Time you don’t have to spare!
– You shouldn’t have to waste so much time being the “Squeaky Wheel” in order for them to do just their job.
Let us be the “Squeaky Wheel” for you – working directly with your core vendors on your behalf!
Left to Risk
Chains are only as strong as the weakest link.
Rare high-performing vendors are proactive, resolve issues quickly, and take pride in their service/relationship with you.
– Unfortunately, the majority are unreliable, inconsistent, slow to respond to needs, and sloppy when they finally do.
– Poor performance can result in negative downstream impacts, potentially making you the weak link to those you serve.
Despite you spending Million$ with them year after year! Sound familiar??
Problem Examples Rooted in Poor Vendor Performance.
– Patient care compromises and scheduling issues from poorly performing devices, equipment, or software systems.
– Pathetic Post-Sale vendor product Implementation & Training projects resulting in delays, being over-budget, etc.
– Delays caused by unannounced supply shortages – requiring the use of alternate items not on your SOP/AVL list.
– Disruption and safety concerns from confusing vendor product FDA Recalls and ensuing remediation processes.
– Slow service time response, invoice errors, shipping errors, constantly changing representation, etc.